Job description


Sales Floor Executive (2296)

Sales Floor Executive- WOS

Being an ambassador for the Watches of Switzerland brand as a Sales Floor Executive you will be an inspirational and motivational member of the Management team who will assist to ensure that operating processes and procedures are maintained and continually improved providing a streamlined, customer orientated service.

Looking to build on your leadership skills, retail and product knowledge you will be a dedicated and committed team player offering a consistent support. With a passion for delivering excellent customer service you will ensure that everyone has an amazing experience in our Showrooms and share your passion about our wonderful products.


You will ensure that you are always working in a professional manner; you will be using your excellent interpersonal skills and passion for the business to engage with customers and colleagues. You will be well presented at all times with a positive “can do” attitude; delivering excellent customer service to everyone that you meet, you will play a key role in the Showrooms success!


Being a role model for the Watches of Switzerland brand you will be a committed and dedicated team player who will be required to deputise for management at times; developing staff, identifying, sharing and spreading best practise not just in your own Showroom but throughout the wider business.

You will be accountable for delivery in the following areas:

  • Achieving personal sales targets in line with store KPI objectives
  • Supporting the management team when required
  • Development and coaching of team members
  • Delivering an exceptional customer experience
  • Adhering to policies and procedures
  • Processing payments
  • Continuous development of product knowledge
  • Completion of relevant training via e-learning
  • Adhering to company dress code

To be the best watch and jewellery retailer…..

Inspiring our colleagues, working together with our suppliers, amazing our customers and creating memories that last a lifetime


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Cardiff - St David's Centre
23 St David's Way, St David's Centre, Cardiff, UK, CF10 2DP
  • Location:
    Cardiff - St David's Centre
  • Brand:
    Watches of Switzerland
  • Contract type:
    Permanent - Full Time
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