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Job description


Designate Deputy Manager (4079)

We are looking for a Deputy Manager to join us at Mappin & Webb and support our existing store management.  During your initial training you'll cover a number of different locations in South and Central London, you'll then be assigned a permanent Store within the geographical area of Regent Street, Old Bond Street, Fenchurch Street, Kingston Upon Thames, Bluewater, Royal Tunbridge Wells and Guildford. The successful candidate therefore must be available to work across London and the South London Region in at least 5 of the previous mentioned locations. 

Do you have experience of coaching and motivating a high performing retail team?

Do you have a management background in premium or luxury retail?

Are you passionate about delivering an exceptional customer experience?

A shop floor focused Deputy Manager, you will play a key role in ensuring that everyone has an exceptional experience with Mappin & Webb. You will have strong clienteling skills and great confidence in leading a high performing sales team, assisting the Store Manager with overseeing targets and driving individuals to reach their potential. An ambassador for the brand, you will be commercially aware, driven, and have a passion for our fantastic products.

About you

  • A natural flair for guiding, mentoring and developing a high performing team
  • A proven track record in retail management ideally in a premium / luxury environment
  • People, sales and client focused delivering an exceptional customer service to all
  • Commercially aware with excellent clienteling skills
  • Ability to use initiative and think on your feet
  • An inspirational role model with a passion for our products

About us

Mappin & Webb has been a cornerstone of English high society for over 240 years, and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery.   Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch and currently holds appointments as ‘Jewellers, Goldsmiths and Silversmiths' to Her Majesty The Queen and 'Silversmiths' to His Royal Highness The Prince of Wales.  Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches, to elegant silverware, glassware and bespoke lifestyle accessories.


Here at Mappin & Webb alongside a competitive salary our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless!


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Regent Street (Mappin and Webb)
132 Regent Street, London, UK, W1B 5SF
  • Salary:
    Competitive + benefits
  • Location:
    Regent Street (Mappin and Webb)
  • Brand for Website:
    Mappin & Webb
  • Contract type:
    Permanent - Full Time
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