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Job description


L&D Business Partner - Support Services (4039)

Do you have a passion for delivering training and developing?

Are you a great communicator with excellent interpersonal skills?

Do you have experience of delivering virtual training?

If so, we have an exciting opportunity for someone to join our L&D team at our Head Office in Leicester

About the role

Based in our Leicester Office the role will primarily support our colleagues in our Support Centres as well as the inductions for new managers joining our retail estate.

Responsibilities will include:

  • In-house design and delivery of Management development programmes
  • Design and creation of soft skill eLearning content
  • Working closely with Managers and Heads of Departments in relation to coaching for their teams
  • Identifying training needs and designing and delivering bespoke solutions 
  • Regular evaluation of your results in your areas of responsibility

About you

The successful candidate will have experience of working within a Learning & Development team, ideally within a retail environment.  You will need to have a proven track record of delivering training to both groups and individuals and the ability to work remotely as well as part of a team.  You will need to have relationship management experience with the ability to build rapport with Managers and Heads of Departments.

In addition you will need excellent communication skills, both written and verbal, an eye for detail, be customer focussed with a confident and personable approach.

A full UK driving licence is essential.

About us

We put our customers first and we love what we do

The Watches of Switzerland Group is the largest prestige luxury jewellers and timepieces specialist in the UK with over 140 collective stores. The retail portfolio comprises of brands including Watches of Switzerland, Mappin & Webb and Goldsmiths. We have mono-brand boutiques in partnership with TAG Heuer, Omega Breitling and Tudor and you will find us at Heathrow airport with representation in Terminals 2, 3, 4 and 5 as well as Gatwick North Terminal.

The business began its exciting global expansion in 2017 with the acquisition of Mayors Jewellers – who have Stores across Florida and Georgia and a history dating back to 1910. Following on from this we have opened a Watches of Switzerland Store, Rolex, Breitling and Omega boutiques at the Wynn Resort in Las Vegas as well as a Watches of Switzerland Store in Soho, New York, the ground-breaking Hudson Yards Development in Manhatten and Boston.


Here at The Watches of Switzerland Group our benefits include profit related bonus and staff discount. We have internal training and development programmes to nurture you through your career and make the most of your talent. Opportunities are endless!

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Braunstone - Leicester
3 Elland Road, Braunstone, Leicester, London, UK, LE3 1TT
  • Location:
    Braunstone - Leicester
  • Brand for Website:
    Watches of Switzerland Group
  • Contract type:
    Permanent - Full Time
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