Job Description

Do you have excellent verbal and written communication skills? 

Are you able to work at pace, managing a diverse and rapidly changing workload? 

Do you have the ability to priorities and work towards deadlines? 

Working in conjunction with the Retail Operations Manager, you will become a guardian of the retail workload, communication and tasking, ensuring that our Showrooms and Boutiques run effectively from an operational point of view.

About you

• Passionate about retail and ensuring that our end client is at the heart of everything we do ​
• Enjoy working co operatively ​
• Strong communication skills ​
• IT literate ​
• Highly organised with a strong work ethic ​
• Excellent interpersonal and influencing skills ​
• Ability to be flexible, managing priorities and achieving deadlines ​
• Excellent networking skills ​
• Knowledge of the retail environment ​

About us

Did you know we're a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme 
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off 
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.