Are you results focused with an understanding of what is important to the business and the customer?

Do you have a passion for delivering exceptional customer service?

Are you a natural at networking and building excellent working relationships?

Are you proactive and self-motivated with a positive "can-do" attitude?

We are recruiting for a Senior Sales Consultant (know as Sales Floor Executive) to join the team in York!

A role model for the Mappin & Webb and the brands we are proud to partner you will be an inspiration to those around you and with a passion for delivering excellent customer service you will ensure that everyone has an exceptional experience in our showrooms. Working towards personal and team targets and assisting management when required, you will play a key role in the showrooms success by identifying, sharing and spreading best practise; developing and continually updating your product knowledge and jewellery expertise and sharing your passion about our wonderful products.

About you

• Experience of leading / supervising a team
• People, sales and customer focused
• A positive, “can-do” attitude
• A passion for delivering exceptional customer service
• A great communicator with a natural flair for striking up conversation
• Eager to learn and build on your retail and product knowledge
• A flexible team player who is always ready to go the extra mile

About us

Mappin & Webb has been a cornerstone of English high society for over 240 years, and has an undisputed reputation for excellence in the craftsmanship of silverware and fine jewellery.  Granted a Royal Warrant by Her Majesty Queen Victoria in 1897, the Company has held a Royal Warrant to each succeeding monarch and currently holds appointments as ‘Jewellers, Goldsmiths and Silversmiths' to Her Majesty The Queen and 'Silversmiths' to His Royal Highness The Prince of Wales.  Renowned for combining extraordinary craftsmanship, exquisite materials and contemporary design, Mappin & Webb produces everything from fine jewellery and watches, to elegant silverware, glassware and bespoke lifestyle accessories.

Rewards

Here at Mappin & Webb our benefits also include sales related commission and staff discount. We have a dedicated internal training and development programme to nurture you through your career and make the most of your talent. Opportunities are endless!