Job Description

Are you an experienced and motivational Retail Manager looking for a new and exciting position?

Are you commercially aware with a keen eye for opportunity?

Can you build close relationships with clients that last beyond a single sale?

Are you good at finding solutions that meet the specific needs of clients?

Can you see yourself representing our brand with confidence and knowledge?

An inspirational and passionate Manager you will be an ambassador for Breitling and the Watches of Switzerland Group. Working alongside the General Manager you will play a key role in guiding, motivating and developing the team to deliver the exceptional experience our clients have come to expect. You will have an entrepreneurial approach, an impressive record of business development and exceptional people skills.

About You

• A natural flair for guiding, mentoring and developing a high performing team
• A proven track record in retail management ideally in a premium / luxury environment
• Commercially aware with a excellent understanding of Clienteling, networking and events management
• People, sales and client focused delivering an exceptional customer service to all
• An inspirational role model with a passion for our products
• Competitor analysis
• Recruitment, performance management and training  
• Communicating business initiatives and following up on any actions

About us

A specialist of technical watches, Breitling has played a crucial role in the development of the wrist chronograph and is a leader in this complication. One of the world's only major watch brands to equip all its models with chronometer-certified movements, the ultimate token of precision, Breitling is also one of the rare companies to produce its own mechanical chronograph movements, entirely developed and manufactured in its own workshops. This family business is also one of the last remaining independent Swiss watch brands.

At the Watches of Switzerland Group, we have partnered with Breitling opening mono-brand boutiques across the UK, US, and now Europe. We are FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We're the UK's leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme 
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off 
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees' unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.