Watch Service Centres
We are home to more accredited watchmakers than any other UK retailer! Our purpose-built Watch Service Centres offer spacious workshops, cutting edge equipment and teams of experts.
“There has never been a better time to become a Watchmaker. The growth of luxury watches has continued, and I am still amazed at the level of movement complexity and refined skill to produce and maintain these luxury items”
John Burns – Watches of Switzerland and Watchmaker for over 40 years.
Leicester
We employ more accredited watchmakers than any other UK retailer and in 2024 we are proud to have opened our largest service centre in the UK in Leicester.
Manchester
Based in a city that is well-known as a hub of watchmaking excellence and being the home of the British School of Watchmaking, our Service Centre in Manchester cements our position as the UK’s leading retailer for luxury watch services.
London
We are proud to be a brand-accredited agent of luxury Swiss horology houses including Rolex, OMEGA, Breitling and Cartier. For generations, clients have trusted our team of specialists to look after their timepiece.
Birmingham
Based in the heart of Birmingham our impressive workshop is home to some of our incredible Watchmakers. Our recently opened location is home to some of the latest watch making technology.
Newcastle
Newcastle is a city close to our hearts - home to our first showroom which opened in 1778, and its still trading today on the very same site.
We now have several retail showrooms in the city alongside our watch servicing location which homes several of our talented watch services team.
WatchMaker
We carry out tasks including the disassembly of the watch, cleaning and oiling of working parts, replacement of worn and damaged parts, ultra-sonic cleaning and polishing of the case and bracelet. We then regulate, re-assemble and test the watches timekeeping and power reserve.
Watch Technician
We assist watchmakers in production usually by running diagnostics, preparing and de-casing the watch allowing the watchmaker to focus on the servicing. We also help with tasks such as picking parts and performing final checks on the watch such as timing test and making sure the watch is operating within the tolerances set by the manufacturer.
Polisher
We work with Swiss brand specifications and ensure the highest level of quality is delivered every time. We are responsible for finishing watch cases and bracelets after they have been repaired by the wider team.
Administrators
We play a key role in the success of our Service Centres. We deliver excellent customer service to everyone we meet and ensure all areas of administration are kept in line with company procedures.